Communications with Board of Directors

The Board of Directors provides a process for stockholders and other interested persons to send communications to the Board of Directors. If you indicate in your communication that you are a Genworth stockholder, the Secretary may require reasonable evidence of your stock ownership before transmitting your communication to the Board of Directors.

The Board of Directors
Genworth Financial, Inc.
c/o Michael J. McCullough, Secretary
6620 West Broad Street
Building #1
Richmond, Virginia 23230
T: 866-717-3594
E: Directors@genworth.com

Communications to our Ombudsperson

Communications to the ombudsperson include, but are not limited to, compliance with the law, Genworth policies, and government contracting requirements. See Genworth’s Code of Ethics, which includes information regarding our ombudsperson program.

Genworth Ombudsperson
Genworth Financial, Inc.
c/o Garway Bright
6620 West Broad Street
Building #1
Richmond, VA 23230
T: 804-662-2717
T (Anonymously): 888-251-4332
E: OmbudsOffice.Genworth@genworth.com

Reporting Accounting or Auditing Concerns

The audit committee and the non-management directors have established the following procedures for the receipt, retention, and treatment of complaints received by the company regarding accounting, internal accounting controls, or auditing matters. Any concerns relating to accounting, internal accounting controls, auditing matters, or officer conduct shall be sent immediately to the chair of the audit committee. The audit committee chair may direct that certain matters be presented to the full audit committee or the full board and also may direct special treatment, including but not limited to the retention of outside advisors or counsel, for any concern addressed to the audit committee.

Audit committee/non-management directors
Genworth Financial, Inc.
6620 West Broad Street
Building #1
Richmond, VA 23230
T (Anonymously): 866-717-3594
E: Directors@genworth.com